Legal
Privacy policy.
Last updated: [DATE]
Information we collect
We collect information you provide directly — name, organisation, email address, delivery details, and the content of enquiries. We also collect limited technical information automatically, including IP address, browser type, referring page and pages visited.
How we use it
To process and fulfil orders, respond to enquiries, verify wholesale accounts, provide documentation such as Certificates of Analysis, prevent fraud and misuse, comply with legal obligations, and — where you have opted in — send product and availability updates.
Legal bases (EEA/UK visitors)
We process personal data to perform a contract with you, to comply with legal obligations, and on the basis of our legitimate interests in operating and securing our business. Where we rely on consent, you may withdraw it at any time.
Sharing
We share personal information only with service providers who help us operate — payment processors, shipping carriers, email and hosting providers, and our manufacturing partner where required to fulfil an order. We do not sell personal information. We may disclose information where required by law or to protect our rights.
Cookies
We use cookies and similar technologies for essential site function and, if enabled, analytics. You can control cookies through your browser settings. This site stores a single session flag to record that you have acknowledged the research-use-only notice.
Retention
We retain order and transaction records for as long as required for accounting, tax and regulatory purposes, and enquiry records for as long as needed to service the relationship.
Your rights
Depending on where you live, you may have the right to access, correct, delete or port your personal information, to object to or restrict processing, and to opt out of marketing. Contact research@specpep.com to exercise these rights. We will not discriminate against you for doing so.
Security
We use reasonable administrative, technical and physical safeguards to protect personal information. No method of transmission or storage is completely secure.
Children
This website is not directed to anyone under 21, and we do not knowingly collect information from minors.
